Want to stop paying for Jerkmate or close your account completely? The good news is that Jerkmate has no compulsory subscription, so for many people there is nothing to cancel at all. Here is exactly what to do depending on what you signed up for.
This site is for adults aged 18 and over. This article contains no explicit content.
First: Do You Actually Have a Subscription?
Jerkmate’s own FAQ says there is no compulsory subscription and no automatic payment — you are charged only when you buy Gold. So:
- If you only bought Gold: there is no recurring charge. Simply stop buying Gold.
- If you joined a premium membership or a performer’s Fan Club: that runs for 30 days and can renew. Follow the steps below.
Check your bank or card statement for repeat charges on the same date each month — that is the clearest sign something is renewing. Our guide to what shows on your bank statement explains the neutral billing names adult sites use.
How to Cancel a Jerkmate Membership
Option 1: From your account
- Log in to Jerkmate.
- Open My Account.
- Find your active premium membership or Fan Club.
- Choose the option to cancel or stop renewal, and confirm.
- Take a screenshot of the confirmation for your records.
Your access continues until the end of the current 30-day period.
Option 2: By email
Jerkmate’s help page says you can also email its support team with a cancellation request. Include:
- Your login name
- Your full name
- The last four digits of the card you paid with (or the account number for another payment method)
Keep the sent email and any reply as proof of cancellation.
How to Close Your Jerkmate Account
Cancelling a membership does not delete your account. To close it completely:
- Cancel any active memberships first (see above).
- Use up or accept the loss of any remaining Gold — reviewers report Gold does not expire, but it is unlikely to be refunded.
- Remove your saved card from your account settings if the option is available.
- Contact Jerkmate support and ask for your account and personal data to be deleted.
Can You Get a Refund?
Refunds for Gold or minutes already used are unlikely. Independent reviewers report that any refund is usually reduced by the time or credits used. Your best chance is when:
- You were charged for something you did not buy, or
- A membership renewed after you had cancelled (this is where your screenshot or email helps).
Contact support first, then your bank if needed. Our step-by-step refund guide covers the whole process.
Prevent It Next Time
- Set Jerkmate’s daily spending limit before you buy Gold.
- Put a calendar reminder two days before any membership renews.
- Use a prepaid or separate payment method — see how to pay for adult sites discreetly.
For general tips that apply to any site, read how to cancel an adult site subscription. Thinking of going back later? Our Jerkmate review explains how to use it on a budget.
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